Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how Custom Port Orange Concrete ("we," "us," or "our"), operating at concretecompanyportorange.com, collects, uses, and protects information when you visit our website or contact us. We take your privacy seriously and only collect what we need to respond to your inquiry and complete your project.
1. Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.
Information You Provide
When you fill out our contact form, call us, or send an email, you may provide your name, phone number, email address, project address, and a description of what you need done. We use this information only to respond to your inquiry and provide you with an estimate or service.
Information Collected Automatically
When you visit our website, we may automatically collect basic technical data such as your browser type, operating system, pages visited, and the referring URL. This data helps us understand how people find and use our site. It is collected in aggregate and is not linked to any individual unless you have also submitted a contact form.
2. Cookies and Analytics
Our website may use cookies - small text files stored on your device - to remember your preferences and help us analyze site traffic. We may use a third-party analytics tool such as Google Analytics or Vercel Analytics to understand how visitors use our site. These tools may collect anonymized usage data such as pages viewed, session duration, and geographic region.
You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our website, but some features may not function as intended.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry or request for an estimate.
- To schedule and complete concrete work on your property.
- To follow up on a previous project or open inquiry.
- To improve our website and understand how visitors find us.
- To comply with legal or regulatory requirements.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
Our website uses third-party tools to operate effectively. These may include:
- Tally.so - We use Tally to host our contact form. When you submit a form, your data is transmitted to and stored by Tally. Please review Tally's privacy policy at tally.so for details on how they handle form submissions.
- Google Maps - Our site embeds a Google Maps iframe to show our office location. Google may collect data when you interact with this embedded map. Please review Google's privacy policy for details.
- Vercel Analytics - Our hosting provider, Vercel, may collect anonymized usage data. Please review Vercel's privacy policy for details.
We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies.
5. Data Retention
We retain contact form submissions and project-related communications for as long as is reasonably necessary to complete your project and fulfill any follow-up obligations. In most cases, this means we keep records for up to three years after a project is completed. If you would like us to delete your information sooner, please contact us using the information below.
6. Your Rights
You have the right to request access to the personal information we hold about you, to request that we correct any inaccurate information, and to request that we delete your information from our records. To make any of these requests, contact us by email or phone using the information below. We will respond within 30 days.
7. Children's Privacy
Our website is intended for adults seeking concrete contractor services. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.
8. Security
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:
Custom Port Orange Concrete
700 Dunlawton Ave
Port Orange, FL 32127
Phone: (386) 518-4720
